Thursday, March 27, 2008

Who's on the Other Line?

What happens when your computer catches a virus? Do you wait around for the Geek Squad to come? Do you have to pay them? Or do you call the service number? Are you met by an outsourced helper in India, whose real name is Punjab but goes by Billy for his night time computer help job, who guides you step by step to repairing and even improving your computer for free?

The family computer here is becoming more and more laggy and I fear it has caught something. Should my family support the outsourcing of labor to India and get premium service or support the local geeks to repair the computer, or should we call up someone in robotics to cure it for a batch of cookies?

Or I could support the American economy by finally buying my own computer - a MacBook! (5.0 lbs, 1.5 inches by 13.3 inch screen, starts at $1099, with standard 2GB of memory and 2.4 GHz speed)

I think this post is relevant to the world today.

4 comments:

Keith Chin said...

OR you could build your own! Salvaging parts from your old one, you could probably get it for about $500 and get a better computer than those silly MacBooks.

That, and you might wanna try some Antivirus software such as AVG, Norton, or Spybot - Search and Destroy. Try pressing Ctrl + Alt + Delete and looking at all the processes running, Google the ones that you aren't sure of and check if they're viruses or spyware, then track down the files and delete them.

Paul Slack said...

First of all, I would just have my dad fix it because he is a computer wiz anyway. But seriously, I agree with Kristina that this scenario applies to the world today. Especially the U.S. We all know that our country's economy is down and we're in a recession. And one problem mentioned is that we are shipping jobs to foreign countries. Americans could be doing the jobs, but instead foreigners from countries like India are doing them. But it's just a result of globalization, and we can't stop globalization.

Kristina McOmber said...

or can we, paul?

Anonymous said...

Macs are not solutions for everything. As more consumers switch to macs operating systems, I'm sure more hackers will too.

And nope, I'm pretty sure we can't stop globalization.